Levl

A mobile-first platform for managing long-term medication. We partnered with Levl to combine medical rigour, UX strategy, and gamification to build trust and healthy habits.

Challenge

Balancing clinical rigour with engaging user experience.

Medication adherence tools often feel clinical, impersonal, and fail to connect with younger users or caregivers. Children and young adults frequently struggle with consistency, which undermines treatment outcomes. Levl needed a solution that combined medical seriousness with engagement. The challenge was to design an interface that built trust, supported habit formation, and simplified routine tracking without feeling punitive. It had to appeal to families, reduce friction, and encourage long-term adherence across diverse age groups.

An image of Levl product design showing ui and ux
An image of Levl product design system

Solution

Human-centred design for trust and habit formation.

Levl and Justified Product applied Design Thinking principles to reimagine medication adherence as supportive and engaging. Through iterative UX sprints, we built a mobile-first platform featuring smart reminders, gamification mechanics, and mood tracking integrated with visualised data insights. The design language prioritised clarity, approachability, and accessibility, employing typography and colour psychology to engage younger users without undermining medical rigour. Each interaction was tested to reduce friction, promote ease of use, and foster long-term engagement. The resulting experience reframed adherence, shifting it from a clinical obligation to a positive, rewarding habit.

An image of Levl product design system application
An image of Levl product design system animation

Results

A measurable shift in adherence and engagement.

Since launch, Levl has achieved significant impact in paediatric healthcare. Daily adherence rates increased by 62 percent across users, with 78 percent also engaging in mood tracking alongside medication routines. Parents report improved consistency in children’s adherence and a reduction in conflict around medication management. With growing adoption, Levl has established itself as a trusted, family-friendly tool that supports adherence, strengthens positive behaviours, and enhances healthcare outcomes.

An of Levl product design system branding as a key visual

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